Tell us how your operation runs

We use your answers to set up Cargo Flow before go-live. Answer what you can. Estimates are fine, and anything you skip we cover with you on a call.

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Company

Who we are setting up, and who we talk to.

Company name Required

Industry

3PL, freight forwarding, distribution, manufacturing...

Location(s)

City, state and country

Primary contact and title Required

Email Required

Phone

Preferred language

English Spanish Both

Operation

The size and rhythm of your sites.

Number of warehouse locations

Dock doors per location

Yard spots or trailer capacity per location

Average trucks per day

Inbound and outbound

Freight types handled

Palletized, floor-loaded, temperature-controlled, hazmat, other

Crossdock activity

Yes or no, and roughly how many loads per week

Operating hours and shifts

24/7, one shift or several

How docks are scheduled today

By hand, a spreadsheet, another system

Drivers and visitors

What happens at the gate today.

Languages your drivers speak

What you ask drivers for at check-in

Carrier, trailer number, seal number, PO or appointment number

How drivers get their door today

Radio, window, phone call, other

Do you receive visitors on site?

Contractors, auditors, clients, and roughly how many per week

Who should hear when a visitor arrives?

Problems and goals

What should get better, and how you will know.

Biggest problems at the dock and yard today

Where trucks wait the longest

Gate, yard, door, paperwork

What you want to measure

Dwell time, turnaround, door utilization...

What success looks like 90 days after go-live

Technical requirements

Users, systems and devices on site.

Number of users and their roles

Supervisors, dock staff, office, clients

Systems to connect

WMS, TMS, ERP or other. Cargo Flow connects through REST API and EDI X12.

Deployment requirements

Cargo Flow runs in the cloud. List any data location, security or on-premises requirements.

Devices on site

Desktops, tablets, phones, kiosk tablet, barcode scanners

How to notify drivers and visitors

SMS, WhatsApp, email

Go-live and training

When you want to start and how your team learns best.

Target go-live date

Training format

Onsite Virtual Self-paced A mix

Internal system lead

Name and title

IT support available on your side

Ready to send?

Your answers go straight to the Cargo Flow team. You can send now and fill in the rest with us later.

Questions? Write to support@cargoflowsystems.com